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Terms of Service

Last updated: September 3, 2025

1. Acceptance of Terms

By accessing and using Accleratech's services, websites, and applications, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Services

Accleratech provides comprehensive technology solutions including:

  • AI SaaS Platforms: Smart, scalable software for data-driven decision making
  • Intelligent Automation: Automated solutions to streamline business processes
  • Scalable Cloud Solutions: Secure, flexible cloud infrastructure and hosting
  • Virtual Assistant Services: 24/7 intelligent support with AI and human expertise
  • Custom Development: Tailored software solutions for specific business needs
  • Consulting Services: Strategic technology guidance and implementation support

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit any harmful, illegal, or offensive content
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Use our services for any fraudulent or malicious activities
  • Reverse engineer, decompile, or disassemble our software
  • Resell or redistribute our services without permission

5. Payment Terms and Billing

For paid services, the following terms apply:

  • All fees are due in advance and are non-refundable unless otherwise stated
  • Pricing is subject to change with 30 days' notice
  • Late payments may result in service suspension
  • You are responsible for all taxes associated with your purchase
  • Failed payments may result in immediate service termination

We accept major credit cards and other payment methods as specified during checkout.

6. Intellectual Property Rights

All content, features, and functionality of our services are owned by Accleratech and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit to our services, but grant us a license to use, modify, and display such content in connection with providing our services.

7. Service Level Agreement (SLA)

We strive to maintain high service availability and performance:

  • Uptime: We target 99.9% uptime for our core services
  • Support Response: Business day response within 24 hours
  • Critical Issues: Emergency support available 24/7
  • Maintenance: Scheduled maintenance with advance notice

8. Data Protection and Privacy

Your privacy is important to us. Our data handling practices are governed by our Privacy Policy, which is incorporated by reference into these terms.

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

9. Limitation of Liability

To the fullest extent permitted by law, Accleratech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability to you for all claims relating to our services shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including:

  • Breach of these Terms of Service
  • Non-payment of fees
  • Illegal or harmful activities
  • Extended periods of inactivity

You may terminate your account at any time by contacting us. Upon termination, your access to our services will cease immediately.

11. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

12. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: accleratech@gmail.com

Phone: +91 70175 18775

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST